Technology and Automation

Integrate intelligence, enhance agility, and foster innovation

At DDC, we unite sophisticated technology with deep industry insight to deliver solutions that catalyze transformation. With a comprehensive understanding of your operational landscape, we align our advanced technical capabilities to implement systems that integrate seamlessly, enhancing strategic impact and efficiency.

Our expertise is designed to meet the demands of today’s complex digital environment, prioritizing productivity and ensuring smooth, scalable integration. Drawing on strengths in AI, machine learning, and intelligent automation, we re-engineer essential processes to improve adaptability, resilience, and operational performance—empowering your organization to succeed in a world of continuous change.

Our clients benefit from:

Enhanced agility and innovation, with accelerated digital capabilities
Faster, more informed decision-making through data-driven insights
Seamless collaboration tools and capabilities
Tailored solutions for every need, from short-term projects to ongoing support
Reliable and continuous support from a dedicated team
Uncapped access to programming talent
A competitive edge in the technology-saturated business landscape
Intuitive and personalized technology-driven customer experiences that boost satisfaction

CASE STUDY

The Custom Companies: Receiving Data Faster with DDC Sync

DDC Sync’s smart capture technology helped The Custom Companies gain better visibility into their LTL bill of lading data workflows.

Results:

Expedition of BOL processing and data transfer rates
Allocation of resources more efficiently
An average six-hour gain in visibility and access to freight data

Read case study

With machine learning, we can now do data matching and validation accurately and more timely, and enable our customers’ processes and systems to connect seamlessly without any problem.

Estes Express Lines

Thanks to DDC Sync, we have our hands on the data earlier. The ability for the labor force to execute — and execute flawlessly — is directly impacted.

Carrier Logistics, Inc.

We now receive real-time reporting and automated alerts, offering unprecedented visibility into shipments.

Sun Logistics

Having instant shipment data with DDC Sync allows us to make better advanced scheduling decisions, often resulting in cutting hours out of our linehaul schedule.

GLS-US

Improving Back Office Efficiency in the Freight Industry background-image (4)

AI and Data Capture Experts: Better Together

AI enhances data capture and business tasks, boosting efficiency and productivity. But it’s a tool, not a replacement for human experts.

Building Resilience: The Strategic Advantage of Redundancy - Background Image

The Complete Guide to IBM i:Is It Worth Continuing to Invest?

Discover common use cases for IBM i and learn strategies to overcome maintenance challenges to unlock its full potential.

Download

Background - Transforming Freight Billing

Revolutionizing Freight Operations: The Impact of Automating Data Extraction

Thanks to advancements in AI and machine learning, businesses can automate freight document processing, leading to greater accuracy and efficiency.

Workflow Automation

Intelligent Workflow Automation is automating tasks, integrating AI for custom workflows, and boosting productivity. It's reducing errors and enhancing decisions, ensuring smooth processes. This frees up time for strategic growth and innovation.

AI and Machine Learning Solutions

The DDC Group is leveraging AI and ML to streamline operations, enhancing decision-making and driving innovation for global businesses. By harnessing GenAI, solutions are rapidly developed and scalable, automating processes and aligning technologies for measurable efficiency and long-term value.

Auto-Extraction & Structuring

Harness the power of automated machine learning to obtain and structure data in real time. Our Auto-Extraction & Structuring solution minimizes time, labor, and errors in document processing, constantly learning and refining for increased speed and scale.

Intelligent Automation (earlier RPA)

Intelligent Automation solutions are leveraging cutting-edge automation platforms and GenAI to streamline operations, enhancing efficiency and reducing manual effort. This rapid deployment scales seamlessly, optimizing workflows and accelerating digital transformation for measurable impact.

Software Development

From scripting and automation to .NET programming and custom CX software, our expertise spans across multiple programming languages and platforms.

Legacy System Support

Modernize applications, migrate to the cloud, recover from disasters, and integrate services with our comprehensive offerings. We also provide support for IBM iSeries (AS400) and RPG Programming.

Database and Systems Development

Create custom systems to manage and exchange data more efficiently. We work with diverse databases and programming languages, providing seamless API integrations and Electronic Data Interchange.

Custom Application Development (earlier IT Development)

Custom development is delivering tailored software, leveraging hyper automation and AI for optimized performance. This means cutting-edge expertize, reduced overhead, and accelerated digital transformation, all cost-effectively.

DDC Sync

Combining an intuitive native Android app for in-cab, smart capture of freight documents, and a robust web portal with strategic transportation support functions, this enterprise solution connects the data, people, and processes of freight operations.

Natural Language Processing (NLP)

Advanced Natural Language Processing solutions are enabling businesses to extract key insights and automate workflows, leveraging Generative AI for intelligent language solutions. This integration with LLMs / SLMs and systems is enhancing engagement and driving growth.

Omnichannel AI Solutions

Omnichannel AI Solutions are integrating advanced AI like chatbots and virtual assistants, ensuring seamless interactions across all channels. This is harnessing data to tailor experiences, enhancing satisfaction, driving engagement, and optimizing operations.

Multilingual Support for Technology & Automation

Global Multilingual Technology support is enabling seamless global operations by offering multilingual technical support and system integrations. This is enhancing customer experiences and ensuring scalable, high-standard service delivery across diverse markets.

Automated Data Processing

Automated Data Processing solutions are streamlining data tasks, leveraging AI for efficiency. This reduces manual effort, ensuring accuracy and speed. Businesses are making faster, data-driven decisions, enhancing consistency and scalability across platforms.

Your partner for digital transformation