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Healthcare & Life Sciences

Driven by industry expertise, advanced analytics, and digital innovation, our collaborative patient care solutions empower healthcare companies to navigate a dynamic, regulated, and cost-sensitive landscape.
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Elevating patient care with cutting-edge technology and analytics

The healthcare sector is increasingly moving toward hyper-personalized care and enhanced patient experience, with a significant focus on value-based care and clinical outcomes in both care delivery and reimbursement models. As patients contribute more financially, they seek greater control and choice in the services they receive. 

Meanwhile, there is a growing demand for greater health equity at the population level, with regulators pushing for improved access to care and price transparency.

At DDC, we combine our healthcare expertise with advanced data and analytics solutions to help payers, providers, pharmacies, and health-tech firms improve patient experience, unlock efficiencies, and reduce costs while maintaining data security and regulatory compliance.

Through process re-engineering, we help streamline workflows, reduce redundancies, and optimize resource allocation, ultimately empowering providers to deliver higher-quality care.

Our healthcare and life sciences solutions
Processing

Claims Processing

We leverage advanced data analytics, machine learning, and cutting-edge technology to streamline claims processing. Our solutions drive operational excellence, ensure efficiency, and enhance the patient experience by accelerating claims processing.

Revenue

Healthcare Revenue Cycle Management

We streamline financial operations, ensuring accurate billing and building trust with patients and providers. We reduce billing disputes to enhance cash flow and leverage our CX expertise to address billing inquiries swiftly and empathetically.

Medical Database

Medical Database Management

Our team of medical professionals and qualified medical information specialists develop a comprehensive database of inputs for medical, healthcare, and health-related journals and publications, significantly improving online accessibility and searchability for users.

Life Science Analytics

Life Sciences Analytics

Unlock new insights from your healthcare data with precise data capture, management, and analysis. Transforming complex data into digestible information, we empower your decision-making and optimize your data for high-value insight.

Health & Pregnancy
CASE STUDY
Pharmaceutical Direct Marketing Company

A direct marketing company that provides information to expectant and new mothers needed a trusted partner to handle their sensitive, time-critical data.

We captured and transferred all relevant personal information to the client's master database over secure servers, ensuring GDPR compliance every step of the way and unlocking value with domain expertise and analytics.

Results:

  • Data consistently provided and delivered within 48 hours of receipt
  • All sensitive data updates completed within 12 hours of receipt
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CASE STUDY
MediStreams

MediStreams, a top U.S. healthcare revenue cycle management company, sought improved efficiency, reliable turnaround, and disaster recovery capabilities. Their system, initially dependent on one vendor, needed diversification. 

DDC provided a tailored back office solution, enhancing EOB Processing and Correspondence Indexing. In response to a breach at a major medical insurance provider, we promptly staffed MediStreams to efficiently address and clear their backlog.

Results:

  • Reliable service with two sites for disaster recovery
  • Flexible support during a major insurance breach
  • 24-hour turnaround
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What Our Clients Say

We are very pleased with the project and the team at DDC. The software written by DDC is very impressive and sped up the rate of output from the beginning. Our dedicated project manager is responsive, diligent, and accessible. The data entry team has improved the quality of our data and turnaround time so that we are able to exceed our deadlines. Most importantly, we trust DDC. The difference between this partner and our other vendor is night and day.

MediStreams

Industry insights
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REPORT

The Complete Guide to IBM i:Is It Worth Continuing to Invest?

Discover common use cases of IBM i, understand why companies rely on it, and learn strategies to overcome maintenance challenges to unlock its full potential.

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REPORT

2024 Customer Service Trends in the Supply Chain

In this report, DDC explores continued research and insights around the expectations, challenges, and gaps in supply chain customer service offerings by surveying industry leaders.

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WHITE PAPER

Improving Back Office Efficiency in the Freight Industry

Discover six key ways to boost efficiency in the back office, enhancing your operational productivity and performance.

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Accreditations

Awards

Unlock success with our healthcare and life sciences solutions