<img alt="" src="https://secure.hiss3lark.com/186653.png" style="display:none;">
Skip to content
Globe Hero

Locations

Since 1989, The DDC Group has grown to operate from several strategic geographic locations, serving clients from around the world in over 30 languages.

Fallback Image
Fallback Image
Fallback Image
Fallback Image

Locations

Since 1989, The DDC Group has grown to operate from several strategic geographic locations, serving clients from around the world in over 30 languages.

Since 1989, The DDC Group has grown to operate from several strategic geographic locations, serving clients from around the world in over 30 languages.

globe-hero
Loctions

Strategic operating locations

right-image-opt

With operations spanning the Americas, Europe, and Asia, we continue to deliberately grow our global footprint to fulfill our commitment to excellence and deliver exceptional outcomes to our clients.

Our site selection strategy is fueled by thorough research, data analysis, and intentional planning for each geographical location’s specific goals. As a trusted partner chosen for our reliability, domain expertise, and point of authority in business processes, we prioritize key criteria such as robust business continuity, access to competitive skill sets, and premier talent pools for our clients.

This meticulous approach allows us to offer scalability, elasticity, and uninterrupted service, maximizing the benefits of multi-shore operations and economies of scale. Our carefully chosen sites become centers of excellence, each optimized to deliver specialized services, innovative solutions, and time-sensitive attention to detail.

Our geographic diversification not only enhances our service delivery but also strengthens our capability to meet diverse client needs effectively and efficiently.

Europe

Locations
Manchester, UK
Worksop, UK
Belgrade, Serbia
Sarajevo, Bosnia & Herzegovina
Banja Luka, Bosnia & Herzegovina

 

Capabilities 
Customer Experience
& Back Office Services

Americas

Locations
Denver, Colorado, USA
Scranton, Pennsylvania, USA
Bogota, Colombia

 

Capabilities 
Help Desk
Multichannel
Inbound CS
Outbound Sales
Social Media Management

Asia-Pacific

Locations
Batangas, Philippines
Leyte, Philippines
Manila, Philippines

Capabilities 
Non-Voice Customer Experience
& Back Office Services

35

YEARS IN OPERATION

30

LANGUAGES

24/7

Global Delivery
Map
Philippines
Colombia
UK
Costa Rica
USA
USA
Serbia
Bosnia and Herzegovina

Global operational excellence since 1989