The client is a well-established business energy and water supplier who also supplies new connections to commercial projects. They are focused on customer service and understand that while their business clients have many day-to-day challenges, their utility supply should not be one of them. Throw in great value through multi-utility discounts; they are shaking up the UK business energy market.

Due to rapid growth, the client faced a significant backlog of cases. This situation necessitated additional support and the expertise of an experienced UK team to manage the existing backlog and handle new customer cases effectively.

One of the worlds largest and highest performing global transport and logistics providers needed help preparing for and succeeding through Brexit.