<img alt="" src="https://secure.hiss3lark.com/186653.png" style="display:none;">
Skip to content
Contact Us
Case Study

Streamlining LTL Freight Billing with Process Optimization
mme-logo
Midwest Motors Express Logo

Summary

Midwest Motor Express (MME) has strategically implemented key process improvements, enabling the transportation provider to achieve its operational goals while ensuring long-term business success and efficiency.

The Background

Established in 1918, MME is a leading less-than-truckload (LTL) carrier with a strong presence across the Midwest and Great Northwest. Headquartered in Bismarck, North Dakota, MME operates 32 service centers across 16 states, supported by a team of 800 dedicated employees. Through strategic marketing partnerships and industry alliances, MME, along with its international logistics division, MME Global Lines, offers seamless, reliable shipping solutions worldwide. Serving regions including the U.S., Canada, Europe, Asia, and the Pacific Rim, MME ensures efficient global logistics with a commitment to excellence.

The Challenge

Midwest Motor Express struggled with a familiar challenge: inconsistent production capacity. The competitive hiring landscape, fueled by the Bakken oil boom, led to slower output, increased errors, and escalating labor costs. To overcome these hurdles, MME required a reliable and efficient solution to stabilize its workforce and optimize production.

The Solution

The DDC Group quickly recognized the similarities between MME's dilemma and that of other carriers, and used its expertise and intelligence in the digitization, capture, and processing of bills of lading, invoices, and other critical documents for the transportation industry to streamline MME’s billing process. The LTL carrier has since seen continued success and enhanced back office productivity.
Goals Achieved
check-purple-icon

Strengthened back office processes

check-purple-icon

Reduced operational costs

check-purple-icon

Heightened accuracy & efficiency

check-purple-icon

Enabled scalable operations

check-purple-icon

Positioned MME for sustained growth

check-purple-icon

Strengthened production capacity

"DDC provided a one-source solution to these challenges. Their industry references are impressive, but most importantly, they are providing a service that is delivered with greater accuracy and less expense than we could achieve internally."

Discover More Case Studies
Streamlined Global Data for a Global Credit Reference Leader

Streamlined Global Data for a Global Credit Reference Leader

Learn how DDC’s multilingual data services deliver reliable intelligence and global coverage for leading credit reference agencies.
Read More
Unlocking Value in Underwriting Workflows through Accuracy and Speed

Unlocking Value in Underwriting Workflows through Accuracy and Speed

Globally Renowned Insurance and Reinsurance Marketplace
Read More
Collections Transformation Delivered in Just Five Weeks

Collections Transformation Delivered in Just Five Weeks

The DDC Group transformed a multinational organization's collections process, recovering $7.8 million in just five weeks through structured governance and data-driven strategies.
Read More

How Can We Help You?

Get in touch to learn how we can support your success.