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MEDIA INTERVIEW

Drilling Deep: Pros and Cons of Outsourcing Customer Service

Raise Your Expectations

In its commitment to providing world-class customer service, The Custom Companies recently augmented its CX capabilities with The DDC Group.

Joe Klikas, Chief Experience Officer at The Custom Companies, along with Madison Conway, Global Marketing Director at The DDC Group, recently sat down with John Kingston to discuss.

Check Out Our Latest Resources

Optimizing Back-Office Operations for a Growing Utilities Provider

Discover how our expert utilities support cut case time by 72%, boosted billing accuracy, and enhanced customer interactions—driving efficiency and customer satisfaction for this leading UK energy supplier.
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Streamlining Customer Support for a Leading Renewable Energy Provider

Streamline your customer support with our multi-service solutions, reducing backlogs and improving satisfaction for leading renewable energy providers. Discover how we can help you succeed.
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Modernizing Trucking: Let Your Reputation Speak for Itself

Join DDC’s Madison Conway and Jeremy Reymer on the Taking the Hire Road Podcast to explore modernization strategies for carriers and logistics companies, enhancing their future and brand image.
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