<img alt="" src="https://secure.hiss3lark.com/186653.png" style="display:none;">
Skip to content
GuIDE

Q2 Less-than-truckload Update

What Carriers Need to Know to Overcome COVID-19 Pitfalls

The COVID-19 pandemic has flipped the script on this year’s freight market projections. Here's what you need to know.

FreightWaves market expert and analyst Zach Strickland sat down with The DDC Group's Donna Kintop, senior vice president of Client Experience, to get the inside scoop on the unforeseen challenges the industry faced in the first quarter, as well as the factors that will help jump-start a recovery.

Although the coronavirus has devastated the freight landscape, the less-than-truckload (LTL) industry is well equipped to adapt effectively to the stricken market.

To see how, watch the video interview now:

The DDC Group, which supports a large segment of the trucking industry, has continued to serve partners throughout the coronavirus crisis. As the company stated on social media, “One thing that hasn’t changed due to the COVID-19 global pandemic: Our commitment to our people and to our partners.”

“Even with everything going on, DDC has been essential to help us keep things moving,” Central Freight Lines Vice President of Shared Services Joseph Lain said. “They have gone above and beyond, and they’ve upheld their commitments to us this entire time.”

Central Freight Lines is a DDC partner. Lain noted that communication is key. 

“DDC has been in constant contact with us, every day and at all hours,” he said. “Even on the weekends, they are in touch with us and help us plan as necessary. I can’t tell you how grateful we are. Having DDC through this has been vital.”

Check Out Our Latest Resources

Optimizing Back-Office Operations for a Growing Utilities Provider

Discover how our expert utilities support cut case time by 72%, boosted billing accuracy, and enhanced customer interactions—driving efficiency and customer satisfaction for this leading UK energy supplier.

Streamlining Customer Support for a Leading Renewable Energy Provider

Streamline your customer support with our multi-service solutions, reducing backlogs and improving satisfaction for leading renewable energy providers. Discover how we can help you succeed.

Modernizing Trucking: Let Your Reputation Speak for Itself

Join DDC’s Madison Conway and Jeremy Reymer on the Taking the Hire Road Podcast to explore modernization strategies for carriers and logistics companies, enhancing their future and brand image.
GET IN TOUCH

Contact Us To Learn How The DDC Group Can Support Your Success