Multilingual Data Expertise Expands PR Outreach

The client faced the complex task of expanding and verifying their contact database through desk-based research and outbound customer communication. This required engaging with contacts via email and voice channels in German, which the client believed would be “practically impossible” to achieve at the required quality. Adding to the challenge, additional languages, including Arabic, were to be incorporated as the project progressed.

The client partnered with DDC to take full advantage of our robust multilingual expertise. We swiftly assembled a team of highly qualified, degree-educated professionals, equipped with the initiative and expertise needed to meet the highest quality standards.

Outsourcing to DDC allowed the client to effectively tackle language and quality challenges, ensuring the project was completed efficiently and to exceptional standards. Even as the scope grew to incorporate additional languages, the results remained seamless and reliable.