Unlock the
2025 CX Trends
Shaping the
Supply Chain
A data-driven study of CX trends and strategies in today’s supply chain
Discover how customer experience is transforming the logistics industry with exclusive insights from hundreds of supply chain professionals.
What You’ll Learn
- Key year-over-year CX trends driving innovation in supply chain
- Strategies for addressing rising customer expectations and staffing challenges
- How to balance tech and human expertise for improved CX, retention, and cost control
- The biggest CX challenges and how to overcome them without sacrificing speed or cost
- Why 24/7 support is the new standard after a recent surge in adoption