Better Data Begins at the Point of Capture: DDC Sync® Capture FAQs

DDC Sync® Capture is the intake layer of the DDC Sync® Data Platform.

It captures documents and operational information at the source through mobile devices, email workflows, embedded experiences, and connected systems, helping organizations improve information quality before it enters downstream workflows.

By capturing complete, usable information from the start, Capture establishes the foundation for every stage of the data lifecycle.

DDC Sync® Capture is designed to integrate with existing operational environments rather than replace them.

Organizations can deploy DDC Sync® Capture:

• As a standalone mobile application
• Embedded within existing operational workflows
• Integrated with third-party applications through APIs and connectors
• Across distributed field operations

Organizations can also:

• Implement DDC Sync® Capture as a standalone solution
• Deploy DDC Sync® Capture alongside other DDC Sync® modules
• Expand the platform over time as operational needs evolve

Captured documents and operational information flow directly into downstream business systems through configurable integrations, allowing organizations to modernize data capture without disrupting existing operations.

In transportation, for example, a driver captures a bill of lading or proof of delivery using a mobile device at pickup or delivery.

During capture, DDC Sync® Capture guides the user through the capture process, checks image quality, confirms required information is present, records operational context such as timestamps and location, and makes the information available to downstream systems in near real time. If connectivity is unavailable, the information is automatically synchronized once service is restored.

Earlier access to operational information supports:

• Faster visibility into shipment activity
• More timely customer updates
• Faster invoice processing
• Reduced delays caused by missing or unreadable documentation

DDC Sync® Capture improves information quality by:

• Guiding users through the capture process
• Performing required field checks before submission
• Checking image quality at the point of capture
• Identifying missing or incomplete information before it enters downstream workflows

By addressing issues at the point of entry, DDC Sync® Capture reduces downstream errors, manual corrections, and operational rework while improving consistency across users, locations, and operational environments.

DDC Sync® Capture supports offline workflows, allowing users to continue capturing documents and operational information even when connectivity is unavailable.

Once connectivity is restored, information automatically synchronizes with downstream systems, maintaining operational continuity with minimal disruption.

Traditional scanning and upload tools are designed to digitize and store documents.

DDC Sync® Capture goes further by:

• Capturing documents and operational information at the source
• Guiding users through the capture process
• Performing required field and image quality checks before submission
• Recording operational context such as timestamps and location
• Preparing information for downstream processing and business systems

Instead of simply creating digital files, DDC Sync® Capture delivers complete, usable operational information that is ready for the next stage of the data lifecycle.