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Go Beyond the BOL

Better freight operations start with information your teams can trust and processes that do not create unnecessary work. Meet with the DDC team to discuss how you can reduce manual effort, resolve exceptions faster, improve visibility, and create more capacity to grow.

October 17–20, 2026 | Charlotte, North Carolina

One BOL.
Many Consequences.

The bill of lading may begin with a shipment, but its information moves throughout the business.

For carriers and 3PLs, it can affect billing, claims, carrier coordination, customer updates, finance, visibility and reporting. When information is incomplete, delayed, or difficult to use, employees spend more time rekeying data, checking details, managing exceptions and responding to preventable questions.

The result can be slower billing, less capacity, higher costs and a more difficult customer experience.

The DDC Group helps you follow the information, workflows, and handoffs behind the work. Together, we identify what is creating unnecessary effort, what needs to improve, and what better could look like for your teams and customers.

Find the Friction. Fix the Work. Improve the Outcome.
Shipping and Logistics | The DDC Group

Bring Us One Thing You Want to Improve

The best event conversations start with something specific.

It might be a billing process that takes too long, shipment information that requires repeated validation, a recurring customer question, or a workflow that will not support future growth.

Meet with the DDC team in Charlotte to talk through what is happening today, where the extra work enters, and what changing it could mean for your business.
Mike Campese
Mike Campese
Chief Business Officer
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Joe White
Joe White
Client Account Manager
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Madison Conway
Madison Conway
Strategic Advisor
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Sabrina Williams
Sabrina Williams
Head of Communications
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THE BIG BEAUTIFUL BILL OF LADING

Make the Work Behind Every Shipment Work Better

Freight information should help people work faster and make better decisions. It should not create more data entry, more spreadsheets, or more exceptions to resolve.

Follow that information through your operation to see where better ways of working could improve performance.
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Information Your Teams Can Use

Capture, validate, and share freight information more effectively so employees and systems have what they need when they need it.

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Less Manual Work

Reduce rekeying, repetitive validation, spreadsheets, and workarounds that consume time and create more opportunities for error.

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Faster Exception Resolution

Help teams identify what needs attention sooner, understand what caused it, and resolve it before the issue affects more people.

Future-Ready Finance Operations Strategy

More Capacity to Grow

Handle increasing volume and complexity without adding the same level of manual effort or headcount.

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Better Billing & Customer Experiences

Improve the information and workflows behind faster billing, clearer visibility, fewer customer questions, and more consistent service.

What Would You Like to Improve?

Schedule time with The DDC Group during ATA MCE26 and bring us one process, recurring issue, or growth priority you would like to discuss.

We will help you look beyond the visible symptom, follow the work behind it, and identify practical ways to improve the outcome for your employees, customers, and business.