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2024 Customer Service Trends
in the Supply Chain

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Unlocking the Power of Innovation in Utilities

Discover how utilities can simplify operations, harness AI, and improve customer experience. Nathan Jones of The DDC Group shares expert insights in this Future of Utilities interview.
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The Automation Advantage in LTL Shipping

Discover how AI and automation are transforming LTL shipping, streamlining operations, and improving customer experience in this insightful ShipTalkers podcast episode featuring Mike Campese of The DDC Group.
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Driving Change with Michael Campese

Discover why true freight industry transformation requires more than just technology. In this Semi-Related podcast episode, The DDC Group’s Mike Campese reveals how aligning people, process, and platforms drives lasting change in logistics.
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