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TCA.Truckload.2024

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It’s not too late to discover how we can support your success in 2024. 

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Art Zipkin

President & Chief Commerical Officer

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Madison Conway

Vice President of Marketing Global

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Matthew Trevalyan

Head of Customer Success, EMEA

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DDC's Agenda

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DDC's Agenda

How To Use Gamification for Tool Adoption & Positive Cashflow

Date & Time: Tuesday, March 26, 2024 • 12:00 – 12:30 PM
Speaker: Matt Trevalyan, Head of Customer Success, EMEA 

Technologies with lofty promises have asserted themselves into trucking operations. You pay for a new tool or application to reap the rewards, but poor adoption results in disappointing outcomes. Enter: The power of gamification. By gamifying key processes within and around your new investment, you’ll achieve full adoption among staff, stronger operational performance, and a faster, positive cash flow. Using real-life examples, tech adoption expert and DDC FPO’s Head of Customer Success Matt Trevalyan teaches you how in this 30-minute session that you do not want to miss.

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Solutions Built
for Transportation

DDC FPO is a leading strategic partner for today’s industry leaders, processing over 300,000 daily shipments with dedicated teams across North America, Europe, and Asia. We offer services in over 30 languages. Founded in 2005 as the logistics-focused member of The DDC Group's BPO network, we've earned a spot on the Inc. 5000 list for three consecutive years.


 

Customer
Care

Transform your customer service and sales support into a lasting relationship-builder through multilingual, omnichannel communication with our fully customizable, goal-oriented solutions; our dedicated team provides the absolute best care for your clients in over 30 languages, resulting in higher client retention and reduced sales churn.

Auto-Extraction & Structuring

Leveraging machine learning to catalyze freight operations by dramatically reducing the time, labor, and errors associated with document processing, obtain usable data in real time with the power of automated machine learning that integrates seamlessly with our other intelligent solutions, ensuring that high-quality and precise data is at your fingertips when needed.

DDC Sync

Experience the enterprise solution that seamlessly connects every segment of your freight operations, harmonizing your data, people, and processes, while providing an intuitive native Android app for in-cab data capture and a robust web portal for terminal control, enabling motor carriers to synchronize tasks, teams, and systems effortlessly.

RPG Programming

Access specialized RPG Programming services to maintain, enhance, and innovate your IBM iSeries (AS400) system, overcoming in-house recruitment and retention challenges while delivering essential skills and expertise for migration and ongoing support.

Discover the DDC Difference

DDC FPO, a strategic partner for today's transportation leaders, empowers our clients to concentrate on their core competencies and achieve goals. To discover the DDC difference, book a meeting with our team. 

 

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