Business Process Outsourcing & Technology Experts
Connecting logistics and freight companies with the strategic resources needed to secure long-term profitability, DDC FPO provides carriers with the organizational, operational, and financial agility required in today's competitive climate.
Raise Your Expectations
Explore how DDC FPO can support your success.
Get to Know
DDC FPO
DDC FPO is a strategic business process outsourcing (BPO) partner for the transportation and logistics industries that enables clients to focus on core competencies and achieve their goals.
As the freight-focused member company of The DDC Group — a worldwide network of BPO companies established in 1989 — DDC FPO serves clients in over 30 languages across North America, the UK, Europe, and Asia-Pacific.
It's time to raise your expectations. It's time to meet DDC FPO.
Freight-Dedicated Solutions
Best-in-Class
Freight Billing
Augment your back office ROI with a nimble, sustainable, and results-driven freight billing program custom-designed by our industry-trained experts.
Customer Care
Customer Service & Sales Support
Transform your customer service operation into a long-term relationship-builder with multilingual, omnichannel communication.
DDC Sync
DDC Sync, the enterprise solution, interconnects every segment of your freight operations to get your people, processes, and data working in harmony. It's time to revolutionize data capture.
Customs Brokerage Processing
Help your organization adjust to ongoing challenges and spread your risk — without compromising productivity, accuracy, or customer service.
As a DDC partner, you'll benefit from:
Transparent, Reliable Communication
Proactive Risk Mitigation
Data-Backed Expert Guidance
Robust, Secure Data Infrastructure
DDC is Trusted by Transportation and Logistics Companies Worldwide