Road to the Top: How Outsourcing Freight Billing Drives Rank for Carriers

Amid a volatile labor market and relentless supply chain challenges, the trucking industry has proven to be proactive, smart, competitive, and agile, and the carriers featured on the 2022 Transport Topics' Top 100 For-Hire Carriers List reflect this strength and tenacity. Most reported increased profits and greater revenue than the year prior, showing they can keep operations moving efficiently even as the demand for freight surged post-pandemic. What do they have in common?

One Secret Weapon

When reviewing these carriers, trends emerge that show business goals and priorities that all high-ranking companies have in common. Over the last year, carriers have conquered new ground in innovating processes, maximizing visibility, providing the best possible customer service, and establishing robust business continuity. 

To meet these objectives while ensuring continued success and sustainable growth in today's economy, our industry-leading partners share a secret weapon: Outsourcing freight billing.

By outsourcing freight billing processes, our partners have strengthened their businesses to navigate disruptions effectively while growing profits thanks to faster cash flow, streamlined operations, increased profitability, reduced overhead, and unyielding business continuity. >

Several Transport Topics' Top For-Hire Carriers rely on The DDC Group. Here's how it drives rank for them and what you can expect by outsourcing freight billing:

• Keep Freight Moving: Pandemic, political uncertainty, labor shortages, and other circumstances should not disrupt the back office. Your BPO partner should promise business continuity backed by structure and sophistication. For example, The DDC Group partners benefit from our ISO22301:2019 accreditation and our proven procedures to maintain SLAs despite COVID-19 and many other external market forces over the last 17 years.
• Scale Confidently: With access to a scalable, dedicated team of freight billing experts, you can confidently allocate your internal staff to more revenue-building tasks without fear of growing pains, spikes in freight demand (such as peak season), or slow and steady months which may be typically difficult to staff in-house.
• Expedite Accounts Receivable: Your organization can begin to get paid faster by reducing days sales outstanding (DSO). The rapid processing speed accelerates your cash flow by arming you with advance time to invoice customers. What's more, the guaranteed quality levels ensure you won't have any adjustments or errors to account for.>
• Increase Margins & Cut Expenses: Outsourcing should never cost you. This business move should only grow your spending power, something that all carriers need more of heading into 2023. The DDC Group partners experience an immediate average cost savings of 60 percent. We guarantee long-term cost containment to lock in the value and protect you from inflation.
• Improved Service Delivery: The balance, quality, consistency, and turnaround time due to improved data accuracy and speed of entry are all immediate benefits that can be passed onto shippers and consignees. This includes cutting hours from your linehaul, promising faster delivery, improved payables experience, and stronger customer experience.

Outsourcing freight billing helps carriers achieve their goals and supports continued growth. When using an outsourcing provider, like The DDC Group, trucking companies experience a multiplier effect in operational efficiency — allowing them to keep their customers at the forefront of their organization while increasing revenue.

We congratulate all partners who made this year's Transport Topics Top 100 For-Hire Carriers list. We are honored to continually support so many of you and always be in your corner.

To download the complete list, click here.