The DDC Group
The DDC Group is a renowned leader in data, business process outsourcing, and technology solutions, providing clients across industries–including banking and finance, energy and utilities, healthcare, insurance, shipping and logistics, life sciences, public sector, and travel, among others–with operational excellence, global growth, business continuity. With 35 years of experience, The DDC Group is committed to driving business outcomes through innovation, efficiency, and unwavering dedication to client success.
30+
languages
7,000
team members
35+
years
Our Commitment to You
The DDC Group and its brands are committed to meeting the regulatory requirements and maintaining the highest standards of quality and efficiency as demonstrated by our ISO certifications.
Mission, Vision, Values
Mission
Vision
Values
Family
As a family business co-created by brothers, we embrace the people we work with as family members.
Loyalty
We faithfully support and remain committed to each other and our partners with honour and respect, regardless of circumstance.
Integrity
We operate honestly, ethically, and hold each other accountable to high standards.
Creative
We encourage originality of thought, expression, and imagination to think outside of the box, solve problems and uncover opportunities.
Flexible
No business is the same, so why should every onboarding process, implementation plan, or training program be?
Fun
DDC delivers high calibre performance, and we enjoy every second of it. We’re in this business because we love what we do.
Enterprising
We promote a growth mindset throughout our company to undertake projects of importance or difficulty.
Passion
We enthusiastically aim to deliver a brighter future for our internal and external stakeholders, and we pursue success with vigour.
The Power of a Strategic Partner
The DDC Group has the experience to deliver the skills, talents, and infrastructure clients need now.
Cost Containment
Immediate and
long-term cost savings.
Specialized Staff
Client-dedicated team
of BPO professionals.
Subject Matter Experts
Depth and breadth of
industry experience.
Scalability & Elasticity
Ability to fluidly transfer
manpower when necessary.
Business Continuity
Comprehensive disaster recovery
plan promises redundancy.
Unparalleled Support
Dedicated onshore
Project Manager ensuring SLA delivery.
