Business Process Outsourcing

The DDC Group has been custom-designing knowledge-intensive business process outsourcing (BPO) solutions since 1989.

Our clients hand us specific business functions or departments to strengthen their business processes for a streamlined operation that can play a more critical role in their long-term business plans.

Over the past 25 years, The DDC Group has stayed ahead of the market to create end-to-end solutions that protect our clients from fluctuations in the economic landscape, prepare them for the technology-fueled globalization era, and set them up for future organizational health and profitability.

Customizable BPO solutions from DDC include:

The DDC Group takes a boutique-style approach to every project.

We conduct in-depth discovery procedures to fully understand the root of our clients' desires for improvement inside and out. Then, we custom-design solutions that are specific to the wants, needs, goals and concerns of each client. We achieve compelling results for our customers, including 40% cost savings by revenue adjustments, 90% accuracy improvement and >100% improvement in straight-through processing rates, just to name a few.

We equip our clients with these stronger, more strategic business processes by way of experience, global reach and technology. The DDC Group personnel are industry-trained, and staff are promoted from within. As a family-oriented company, The DDC Group is proud to have HR stats such as 100% US project management retention and life-long employees.

With seven divisions and a team of 3,500 spread across the globe, The DDC Group is a true worldwide network. We leverage the strengths and unique talents of each division, and lean on each other to provide the best possible customer service that is scalable, elastic, around-the-clock and results-driven.

Let's Get Started: Contact a representative from The DDC Group today.

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