"The DDC team is professional and courteous, and operations are run efficiently. In contrast with a vendor we used in the past, DDC was able to scan our documents on-site, and the same tasks were completed in half the time. Since our partnership began, efficiencies have increased and costs have reduced. The time and energy of our in-house staff can now be dedicated to core Foundation initiatives. I would absolutely recommend DDC to my peers."
"Our peers and the partners we respect in the industry are all using DDC. It was clear that DDC does the best job. For the whole of the company, business is completed much, much quicker. At the end of the day, instead of worrying about the bills, we are focused on our core business."
- Brown Transfer Co.
"We selected DDC because we are confident in their strength and dependability as a partner who can handle our mission-critical data. The work was completed exactly as initially outlined, and we are now compliant with corporate policy on customer file retention. Beyond our expectations, DDC has surprised us with the ease of use and format flexibility."
"The conversion which incorporated 40 million characters of indexed data required special attention to detail, particularly in relation to scientific symbols, formulae, and a faithful presentation of data. In addition to the development of thorough instructions, and full testing, DDC maintained an active dialogue with the ISHS throughout the production phase and delivered compelling, consistent results."
"DDC currently carries out a wide range of response handling and fulfilment on our behalf, maintaining high levels of service to our supporters both current and new. The account management teams are proactive and attentive, allowing for a close working relationship which ensures processes run smoothly and that we are kept constantly informed on the progress of our campaigns."
- Age Concern England
"DDC has helped us continuously improve our scanning and data capture process through the use of superior technology and exceptional customized service offerings. We have greatly benefited through their efficiency of resources, industry experience and commitment to Archway. We extend our sincere thanks to DDC and look forward to our continued partnership!"
- Archway Marketing Services
"DDC provides us with a very comprehensive and efficient service via a Dedicated Response Handling and Fulfillment Team, maintaining high levels of service to our Head Office, Cinema Complexes and Corporate/Retail Customers. The Account Manager and Dedicated Team is proactive and attentive, allowing for a close working relationship which ensures processes run smoothly."
"I would like to offer my congratulations to you and your team for another job well done. As you know this last job we asked you to perform was very complex and required a very quick turnaround. You and your team accomplished both and as always provided a very high level of quality along with speed. Thanks to you and your team."
"By outsourcing activities to DDC, technical and substantive controls were introduced, and bottlenecks were removed. Peaks in workload now have been solved on the bases of SLA's with the external partner. All document flows are external. The settlement of failures is automated. Prioritizing is arranged in advance and there is immediate insight in the workload. The quality of the back office process has been improved incredibly."
- Syntrus Achmea