Why DDC

Experience. Flexibility. Passion. Here at DDC, we understand the competitive strength that lies in the individuality of our clients. We seek to support and leverage the strength that lies in this individuality, creating BPO solutions to meet our client’s specific needs, and, most of all, surpass their goals. We have particular management strength and experience in helping companies evaluate and re-implement business functions, both on-and-offshore.

Why BPO?

Competition, cost reduction and quality improvement are inescapable hurdles on the business track. We help our clients improve their competitive edge by designing solutions they need, and provide them for better, cheaper and more effective results than they can generate in-house. These BPO offerings allow our clients to re-align their priorities and focus on the most crucial facets of their business. In short, while we help our clients focus on their companies’ top activities, we significantly improve the management of their bottom-line costs, streamlining their daily data processing and administrative duties.

  • Reduce and control operating costs, then reinvest the savings
  • Sharpen the focus of your company
  • Expand and make available new and existing company resources
    for other purposes
  • Eliminate hassle over functions that are difficult to manage
  • Reduce your capital expenditure through our technology,
    communication and human resource infrastructures
  • 24/7/365 coverage
  • Worldwide support via our global communication grid
  • Flexible month-by-month production schedule based on your requirement
  • Improve service levels
  • Streamline workflow and information sharing
  • Enhance employee productivity
  • Boost shareholder value and ROI

Security

Your information is safe with us. For your peace of mind, we utilitze numerours security measures which include:

  • Photo ID Cards
  • Security Guards
  • Biometric Fingerprint Door Opening
  • Staff Recognition Equipment
  • Secure Onshore Receipt Handling
  • Enhanced Offshore Security
  • Split Document Transmission
  • Compression
  • Encryption
  • Firewalls

DDC operates with a full digital video surveillance system. Additionally, we have developed our own web front end for those clients who prefer to view dedicated operations from the comfort of their own office.