Case Study: Nonprofit Banking & Thanking

Client: Grizzard Communications Group

About Grizzard: Through offices in Atlanta, Los Angeles and several other major U.S. cities, Grizzard Communications Group develops integrated, multi-channel fundraising programs for more nonprofits than any other agency in the country.

Recognized the need for improvement in its internal data entry department that managed remittances and donor acknowledgements for their clients.

DDC designed a custom-built solution, including front-end mailroom response handling, scanning, comprehensive cataloging and updating into Grizzardᾼs storage system for easy searching and retrieving of specific remits, as well as a complete back-up process with document security protect the confidentiality of the data.


  • Capability to adjust staffing based on clientᾼs daily needs
  • Highly qualified, dedicated project management for smooth transition
  • Regular electronic reports for each fundraising effort

The Client Said:
"Our results have shown a dramatic increase in numbers of transactions processed within a 24-hour period and at a lower cost. We have been working together for over five years, and DDC continues to be a great partner."

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