Case Study: Nonprofit Banking & Thanking

Client: Grizzard Communications Group

About Grizzard: Through offices in Atlanta, Los Angeles and several other major U.S. cities, Grizzard Communications Group develops integrated, multi-channel fundraising programs for more nonprofits than any other agency in the country.

Issue:
Recognized the need for improvement in its internal data entry department that managed remittances and donor acknowledgements for their clients.

Solution:
DDC designed a custom-built solution, including front-end mailroom response handling, scanning, comprehensive cataloging and updating into Grizzardᾼs storage system for easy searching and retrieving of specific remits, as well as a complete back-up process with document security protect the confidentiality of the data.

Benefits:

  • Capability to adjust staffing based on clientᾼs daily needs
  • Highly qualified, dedicated project management for smooth transition
  • Regular electronic reports for each fundraising effort

The Client Said:
"Our results have shown a dramatic increase in numbers of transactions processed within a 24-hour period and at a lower cost. We have been working together for over five years, and DDC continues to be a great partner."

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