Contact The DDC Group Today
Phone: 770.644.7230 | Fax: 770.644.7259

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What is BPO?

Business Process Outsourcing (BPO) is the separation of business activities, such as bill entry and invoice processing, document imaging, electronic data capture and database management, from your company and assigning those activities to highly skilled, specialized experts.

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How we can Help

Our group of experienced project managers, billers, scanners, data verification experts and other supportive and supervisory personnel are dedicated to improving the business processes of each client. Visit our Solutions page to learn more out our customizable services.

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Global Reach

The DDC Group's worldwide network offers support and consistency through its headquarters in North America and the UK, with global operation locations including DDC N Am, DDC OS, DDC Philippines, DDC Europe and DDC Central Europe. Learn more about our locations.

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Out & About

DDC does not answer our clients’ needs with a replicated recipe or blue print. We tackle each issue face-to-face, one-on-one. Therefore, we are continuously updating our event calendar as opportunities for tangible conversations arise. See where we’ll be!

Upcoming Events

 

Haiyan Relief Fund

Support those affected by Super Typhoon Haiyan

In response to Typhoon Haiyan, which hit the Philippines in early November 2013, The DDC Group continuously provides support and relief to help its team members and their families who were affected by the natural disaster rebuild their lives. The very specific and targeted resources are delivered with the help of the office of the Governor of Leyte to ensure that each DDC family member gets what he/she needs to continue rebuilding in the wake of tragedy. If you have questions, comments or concerns, email us directly.
 
 

Corporate Overview

The DDC Group is a worldwide network of business process outsourcing (BPO) experts and solutions. Originally founded on the bedrock of low-cost offshore data processing in 1989, the company has guided clients over the past two decades through innovation cycles, and now boasts a diverse offering of technology-enabled, knowledge-based solutions.

With seven divisions and 3,500 employees worldwide, our hybrid on-and-offshore service model delivers tailor made projects for clients in 20 languages and ahead-of-the-curve industry standards.

The DDC Group's extensive network across North America, Europe and Asia-Pacific fosters a unique environment for global collaboration and problem solving for our clients. Our wide array of resources and deep connections with key influencers in strategic regions and sectors allow us to be the most flexible provider on the market, granting on-the-fly, large-scale project adjustments that result in zero loss of revenue for our clients.

Our focus on finding the most cost-effective strategy for each client to simultaneously eliminate errors and waste results in 99% improved data quality, obviated superfluous business expenses, and substantial boosts in overall productivity. The DDC Group guarantees solutions that deliver the results our clients want, with the customer service they deserve.