Banking & Thanking
The DDC Group processes millions of dollars in donations, memberships and subscriptions every year to enable nonprofit organizations to thrive without the burdens commonly associated with back office administration.
Focus on What Really Matters
DDC works with charities to provide campaign response handling through streamlined support. We sort, batch and capture data and process donations in all their forms to ensure a cost effective solution so that nonprofits can focus on the cause at hand.
- Efficient Payment Processing | We employ a number of solutions, including donation form scanning and telephone donation handling, to improve the efficiency of charity payment processing. Speed and accuracy is essential, converting donations into usable funds for charities to execute their campaigns in dynamic markets.
- Management of Customer Expectations | With government funding competition growing, there is now a growing emphasis on the successful management of customer expectations to secure future donations. Thanking and Banking from DDC enables donations to be processed whilst providing the customer with assurance; expectations can also be managed through inbound/outbound customer support helpline.
- Increased Flexibility and Compliance | Restrained by changing regulations and fluctuating funding levels; it is imperative for nonprofits to adapt to their ever-evolving environment whilst remaining compliant to industry regulation. Our document scanning and archiving software enables full audit trails, whilst our streamlined donation handling solutions enable us to easily manage fluctuations in volumes.